Career Opportunities

Part-time hourly $16 Bilingual ( Spanish )

About Nirvana Healthcare Management Services

Nirvana Healthcare Management Services (Nirvana Healthcare) comprises an extensive network of integrated practitioners, all working together to continually deliver the highest quality medical care and services to each patient. Our highly skilled, compassionate providers have been committed to building long-term relationships with our patients for over seventy years.

Nirvana Healthcare provides primary and specialty services to the Essex County, New Jersey communities. In addition to developing a standard of high-quality care, Nirvana Healthcare also focuses on preserving a personalized, multispecialty team approach across all locations in Newark and East Orange, NJ.

As patient needs change, so should their physicians’ priorities. Nirvana Healthcare enables providers to produce better patient outcomes and deliver an enhanced customer experience. To achieve this goal, the organization looks at the entire clinical encounter, providing medical staff with effective processes that better equip them to deliver patient-centered care.

All providers take a proactive, preventive approach to diagnoses and treatments. They utilize healthcare report cards to track medical histories and detect when a person is at a higher risk for disease. Additionally, the providers take all insurance types to ensure more patients have access to quality health and wellness services — a feature that differentiates them from others in the sector.

Are we the Right Fit?

Check out our webpage

https://nirvanahealthcare.com/about/

Name of Potion and Department

Pharmacy Assistant

Job purpose 

To complete medication refill requests from pharmacies, providers, and patients according to the policies and procedures of Nirvana Healthcare Management Services. Pharmacy assists are the last line of defense to prevent medication errors from being prescribed to the pharmacy.

Description of the duties and responsibilities 

Pharmacy assistants are responsible for performing the technical tasks involved with medication refill, prior authorization, and medication clarification requests made by pharmacies, insurance companies, and patients.

Assists in reviewing and refiling medications, maintaining patient records, and completing required documentation of tasks.

Facilitates prior authorizations and medications changes with the pharmacy and provider to ensure medication affordability for the patient.

Works under the direct supervision of the pharmacist to educate patients on the importance of medication compliance and assist in medication reconciliation.

Positions available include full-time position. Shifts available include: 9A – 5P and 10A – 6P, hours may be flexible.

Required qualifications 

Knowledge Qualifications:

• Excellent working knowledge of drug names, dosages, and dosage forms.
• Knowledge of computer applications such as Microsoft Office (Outlook, Word, Excel, Calendar) is preferred.
• Understanding of medication sig abbreviations.

Skill and Ability Qualifications:

• Time management
• Detail orientated
• Personable
• Composure
• Professional

Preferred Qualifications:

• Work requires a High School diploma or equivalent and pharmacy experience is preferred.
• Registration by the Board of Pharmacy as a Registered Pharmacy Technician is preferred but not required.
• PTCB certification is preferred but not required.

Commitment to diversity

Nirvana Healthcare Management Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Full-time $18 Bilingual ( Portuguese )

About Nirvana Healthcare Management Services

Nirvana Healthcare Management Services (Nirvana Healthcare) comprises an extensive network of integrated practitioners, all working together to continually deliver the highest quality medical care and services to each patient. Our highly skilled, compassionate providers have been committed to building long-term relationships with our patients for over seventy years.

Nirvana Healthcare provides primary and specialty services to the Essex County, New Jersey communities. In addition to developing a standard of high-quality care, Nirvana Healthcare also focuses on preserving a personalized, multispecialty team approach across all locations in Newark and East Orange, NJ.

As patient needs change, so should their physicians’ priorities. Nirvana Healthcare enables providers to produce better patient outcomes and deliver an enhanced customer experience. To achieve this goal, the organization looks at the entire clinical encounter, providing medical staff with effective processes that better equip them to deliver patient-centered care.

All providers take a proactive, preventive approach to diagnoses and treatments. They utilize healthcare report cards to track medical histories and detect when a person is at a higher risk for disease. Additionally, the providers take all insurance types to ensure more patients have access to quality health and wellness services — a feature that differentiates them from others in the sector.

Are we the Right Fit?

Check out our webpage

https://nirvanahealthcare.com/about/

Name of Potion and Department

Clinical Pharmacy Technician

Job purpose 

To ensure the safety, efficacy, and affordability of medications prescribed by providers.

Description of the duties and responsibilities 

Pharmacy technicians are responsible for performing the technical tasks involved with the storage and distribution medication samples.

Communicate with pharmaceutical representatives to maintain medication samples.

Assists providers in reviewing and refiling medications, maintaining the drug inventory and patient records, and completing required documentation of tasks.

Facilitates prior authorizations and medications changes with the pharmacy and provider to ensure medication affordability for the patient.

Works under the direct supervision of the pharmacist and/or provider to educate patients on the importance of medication compliance and assist providers in medication reconciliation.

Positions available include full-time position. Shifts available include: 9A – 5P and 10A – 6P, hours may be flexible.

Required qualifications 

Knowledge Qualifications:

• Excellent working knowledge of drug names, dosages, and dosage forms.
• Knowledge of computer applications such as Microsoft Office (Outlook, Word, Excel, Calendar) is preferred.
• Understanding of medication sig abbreviations.
• Rotate a Saturday schedule every 8 weeks.

Skill and Ability Qualifications:

• Time management
• Detail orientated
• Personable
• Composure
• Professional

Preferred Qualifications:

• Work requires a High School diploma or equivalent and pharmacy experience is preferred.
• Registration by the Board of Pharmacy as a Registered Pharmacy Technician is required.
  • New hires have 3 months from date of hire to obtain registration.
• PTCB certification is preferred but not required.

Commitment to diversity

Nirvana Healthcare Management Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Full-time Bilingual (Spanish)

NIRVANA HEALTHCARE MANAGEMENT SERVICES

Empowering people across communities to take control of their health and wellbeing, Nirvana Healthcare Management Services is focused on the entire patient experience. The coordinated team of primary and specialty care providers across all locations is dedicated to ensuring patients throughout Essex County, NJ and surrounding areas, have access to a high standard of care. The goal is to cultivate more positive outcomes and foster better health while ensuring patients find the care they need.  Our namesake Nirvana grounds the work we do in holistic preventative medicine and each of our sites is uniquely outfitted to create a calming ambiance for patients.

POSITION

Patient Coordinator

RESPONSIBILITIES

• Reviews daily schedule gaps to identify and implement add-ons
• Ensures that all technicians meet their daily goals
• Communicates regularly with the Front Desk concerning add-ons and clerical errors
• Plans seven days ahead to ensure that all schedules are filled
• Communicates with the Office Manager (or Director) throughout the day
• Ensures that all relevant studies/reports are accurate/up-to-date

REQUIRED SKILLS

• Committed to providing exceptional patient service
• Able to accurately review and analyze data
• Ability to delegate and explain specific tasks
• Effective communicator (verbally and in writing) with both medical and nonmedical staff
• Demonstrated problem-solving capabilities
• Ability to foresee potential problems and develop solutions
• Clerical experience
• Organized, goal-oriented, and able to multi-task
• Excellent time management; attention to details; precision and accuracy in written reports and records
• A professional and personable demeanor, including maintaining composure in stressful situations, reliability, and integrity

QUALIFICATIONS

• High school diploma or GED equivalent
• Minimum of 2 years of work experience in an office environment
• Proficiency in Microsoft software applications
• Excellent verbal and written communications skills
• Demonstrated sensitivity to customer needs

COMMITMENT TO DIVERSITY

Nirvana is an equal opportunity employer, committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, and local laws.

Bilingual

RESPONSIBILITIES

• Greet patients in-person or via telephone; answer basic questions
• Measure and record patient’s vital signs
• Report and update patient’s medical history, reason for visit, and description of treatment
• Handle administrative responsibilities, such as faxes, appointments, and chart reviews
• Communicate with pharmacy technicians to maintain accuracy of medication reconciliations
• Administer vaccines and/or other injectables
• Educate patients regarding in-office services to which they are entitled
• Restock examination rooms
• Perform other relate duties as assigned

REQUIREMENTS

• Fluency in English, Spanish, Portuguese, or Creole
• Ability and willingness to work at least one Saturday each month
• Proficiency in basic medical terminology
• Experience with Electronic Medical Records (EMR)
• Knowledge of HIPAA and OSHA regulations as they affect patients
• Knowledge and application of infection control protocols
• Personable, works well with others, possesses good communications skills, professional demeanor, and remains composed in high-pressure situations
• Excellent time management skills, detail-oriented, and values the importance of precision and accuracy
• Time management and organizational skills
• Writing skills, including the ability to write clear notes and brief reports

QUALIFICATIONS

• High school diploma or GED equivalent
• Certification from one of the following professional organizations:
• National Center for Competency Testing (NCCT)
• National Health Career Association (NHA)
• American Association of Medical Assistants (AAMA)
• Certifications in Basic Life Support (BLS) and Cardiopulmonary Resuscitation (CPR)

Bilingual

NIRVANA HEALTHCARE MANAGEMENT SERVICES

Empowering people across communities to take control of their health and wellbeing, Nirvana Healthcare Management Services is focused on the entire patient experience. The coordinated team of primary and specialty care providers across all locations is dedicated to ensuring patients throughout Essex County, NJ and surrounding areas, have access to a high standard of care. The goal is to cultivate more positive outcomes and foster better health while ensuring patients find the care they need. Our namesake Nirvana grounds the work we do in holistic preventative medicine and each of our sites is uniquely outfitted to create a calming ambiance for patients.

POSITION: Audit Call Agent / Call Agent

RESPONSIBILITIES

• Deliver proactive patient care coordination
• High volume scheduling of healthcare and in-house screenings appointments.
• Conduct patient reminder calls and messages
• Consistently meet and attain required Key Performance Indicators (KPIs)
• Create agendas for the outbound calls to patients
• Provide a positive five-star customer experience
• Help to create health, conscientious and loyal patients
• Ensure complete, accurate data entry during the patient encounter
• In-depth knowledge of Nirvana Healthcare; this may include clarifying directions and describing the scope of basic services
• Forward patient concerns and inquiries to the appropriate individual/s to ensure expeditious follow-up.
• Maintain excellent attendance so that your department is always covered
• Serve as a team player
• Perform tasks independently and efficiently, with minimal supervision
• Meet additional performance expectations as communicated by your supervisor

REQUIREMENTS

• Ability to work at least 8 hours each day, 5 days per week, including weekends and evenings
• Have a patient and empathetic attitude
• Fluency in English and Spanish
• Demonstrate a professional demeanor with patients and staff
• Speak clearly and with a friendly tone in all interactions, on the phone and in person
• Comfortable working in fast-paced environments
• Excellent time management, attention to detail, precision, and accuracy in written reports and records
• A professional and personable demeanor, including maintaining composure in stressful situations, reliability, and integrity

QUALIFICATIONS

• High school diploma or General Education Diploma (GED)
• Previous experience as a customer service representative or in the hospitality industry

COMMITMENT TO DIVERSITY

Nirvana is an equal-opportunity employer, committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic, as defined by federal, state, and local laws.

Bilingual

RESPONSIBILITIES

• Greets patients, family members, and other visitors in a professional and welcoming manner
• Maintains efficient flow throughout the registration process
• Answers the telephone, directs calls appropriately, takes accurate messages, and promptly delivers messages to the appropriate individuals
• Updates the Patient Care Team via Electronic Health Records (EHR)
• Collects payments and provides patient receipts; Posts self-pay charges; accurately reconciles daily billing slips to the daily schedule
• Scans insurance cards, processes insurance verifications
• Updates patient records, including demographics, insurance coverage, HIPAA documents, and financial waivers
• Schedules appointments in accordance with departmental guidelines
• Communicates promptly and clearly all problems, concerns, and issues to the Office Supervisor or Office Manager
• Is consistently professional in appearance and demeanor; displays an upbeat, cheerful attitude including maintaining composure in stressful situations, reliability, and integrity
• Performs other related duties as assigned

REQUIREMENTS

• Possesses good verbal and written skills
• Demonstrates excellent organizational skills and is detailed-oriented Is able to efficiently
• Prioritize tasks and to multi-task, when necessary
• Prioritize tasks and to multi-task, when necessary
• Excellent time management; attention to details; precision and accuracy in written reports and records
• Bilingual/Fluent English, Spanish, Portuguese, or Creole

QUALIFICATIONS

• High school diploma or GED
• Minimum of three years front desk experience in the medical field, preferred

All full-time employees are intitles to PTO and sick time if working 30+ hours.

We also offer health benefits, medical, dental and vision, 401k plans are offered as well as life insurance and pet insurance.

(Part-time) bilingual